Sumd[AI]

How Sumday Safeguards Your Data When Using AI Powered Fetaures

At Sumday, we are committed to maintaining the highest standards of data security and privacy. As we incorporate AI tools into our platform to help you analyze your carbon accounting data and offer advanced insights, we want to ensure you have a clear understanding of how your data is handled and protected throughout this process.Data Security and Processing: What You Need to Know

What LLM or AI provider does Sumday use?

Sumday uses Microsoft Azure's hosted LLMs from OpenAI's GPT series of models.

Does the LLM use your customer data to improve their services?

Azure OpenAI does not use your inputs and outputs to improve their services. Customer inputs and outputs are used only to serve and improve individual customer experiences. They are not used for model training across customers.

Does Sumday use your data to serve other customers?

The data you submit and the responses you receive through Sumday and our AI tools are used only to serve your experience. They are not used to train models across customers or shared between customers.

Can I turn off the Sumday AI tools off if my organization is not ready to use it?

Yes. Contact support@sumday.io to request this and these tool will be switched off for all of your users.

Where is my data stored and processed?

Your data remains securely hosted in data centers located in Australia, where it is encrypted both in transit and at rest. When you use our AI-powered tools to analyze or query your data, Azure Open AI will process that request using Azure infrastructure in a region that may be outside of Australia (primarily in the United States). This means you will get the highest initial throughput limits and best model availability. If you do have specific region requirements, we may be able to facilitate these for enterprise customers.

How does Sumday protect my data when using these tools?

Before any data is sent for processing, it is anonymized to remove any personal or sensitive information. This means that OpenAI does not have access to identifiable data about you or your company. In addition to anonymization, your data continues to be fully encrypted during transit, ensuring no unauthorized access or breaches occur while it’s being processed. This encryption applies at all stages—from your device to our servers and during AI query processing.

Are Sumday's AI tools SOC 2 and ISO compliant?

Sumday is SOC 2 and ISO compliant, as is Microsoft Azure and Open AI. Each year an audit is complete and we regularly perform pen tests throughout the year as features are released. The AI tools have not completed external assessment for SOC 2 or ISO certification. These features will be added to our standard audit certification reporting cycle.

Key Takeaway: Control Over Your Data and the Tools You Use

If you prefer not to have your data processed outside of Australia for the purposes of performing AI queries, you can choose not to use our AI tools or contact us for region specific model options. Your data will remain securely within Australian data centers and won’t be processed by external servers.

Ensuring Trust and Transparency

We understand that using AI may raise questions about data security, and we're here to provide you with clarity and confidence. If you have any concerns or questions about how we use AI to deliver value to your carbon accounting process, feel free to reach out to our support team.At Sumday, we prioritize your data security and privacy while helping you unlock the full potential of your data with cutting-edge technology.

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